Personal data is information that can be linked to a physical person. This includes physical and electronic documentation as well as phone recordings.
Full company name and contact information:
Svebjørn Auto AS
Tel: +47 76 95 02 30
Mailing address: Fagernesveien 134, 8514 Narvik
How we Collect Personal Data
When you sign up
We will collect your personal data when you subscribe to our newsletter or request any content delivered to you by E-mail.
When we communicate with you
Svebjørn Auto AS collect and process your personal data in order to generate a precondition for offering you marketing or product suggestions.
All emails, meeting notes, and other notes associated with our communication with you will be saved. This retention of data is necessary to help ensure that the communication is kept in a concise and professional manner. Messages that are no longer relevant are the relevant employees themselves responsible for archiving / deleting. If an employee quit, the email account will be terminated, but the contacts and messages of the necessary relevance will be transferred to another employe. A large part of the daily communication takes place by telephone. Phone calls and numbers are not logged, but in some cases the phone number can be stored if it has a purpose for further contact, and that this is natural or agreed upon by the customer. However, you can always let us know if there is certain information you wish us to leave out in the material we retain.
From other sources
To help us maintain good quality customer data, Svebjørn Auto AS may also collect additional data about you from external private and public records.
How we Process Personal Data
We use personal data in order to fulfill our contract with you. This includes sending invoices, executing payment transactions, repling to your requests and administrating our customer relationship with you.
We can sometimes use personal data for the purpose of analyzing and improving our own services. This will in turn help us provide you with a better service.
Customer Relationship and Marketing
We process your personal data in order to manage our relationship with you, follow up in a timely manner and provide you with relevant marketing material and content. This will help us provide our customers with more relevant offers.
When you subscribe to our newsletter or request any content delivered to you by E-mail we will include you as a subscriber in our email lists.
You can unsubscribe at any time by following the link at the bottom of the last email you received or by sending a message to firstname.lastname@example.org. We will then remove your name from any list you specify.
Svebjørn Auto AS can use external IT suppliers to build and/or maintain customers websites. Personal information can be required to deliver the service.
All employees of Svebjørn Auto AS are required to keep information obtained from customers confidential.
The confidentiality obligation does not cover information that is or may become publicly available, information that we are required by law to provide to a court of law or other authorities, nor information that is not confidential in nature.
You can give us specific consent to receive communications from Svebjørn Auto AS. What you consent to should be clearly stated in the consent description.
You can unsubscribe at any time by following the link at the bottom of the last email you received or you can send an email to email@example.com. We will then remove you from any list you wish to be removed from.
By law you have the following rights:
The right to information
You have the right to get more information about how we process your personal data.
The right to transparency
You can ask to have all data we have collected about you sent to you. Note that this right does not include access to information about any person other than yourself, and that we will not give provide you with any information we judge to be confidential business information.
The right to have information corrected
You can ask us to update information about yourself and correct any information that you believe to be incorrect.
The right to have information deleted
We will delete information about you when we by law are required to do so.
Data portability rights
Data portability rights allow individuals to obtain and reuse their personal data for their own purposes across different services. You can at any time request to have delivered to you any information we have stored about you in a structured and machine-readable format.
The right to object to processing
We cannot use your personal data unless there is a legitimate interest for us or we have your consent to do so. If you believe that these criteria are not met, you can at any time object to our processing of your data. If our reason for processing your data is required by law or deemed to be sufficiently important, an objection may not be successful.
The right to limit processing
While an objection is being processed, we will limit the use of your data until a conclusion has been reached.
You can exercise your objections rights by contacting us at the email address shown above.
If you think we are in violation of privacy laws or wish to object to our use of your personal data, you can send an official complaint to The Norwegian Data Protection Authority. However, we encourage you to contact us first, so that we can give you an answer and attempt to clear up any possible misunderstandings.
You have the right to access information (free of charge) about which personal data that is processed by Svebjørn Auto AS. Your inquiry should be directed to the following email address: firstname.lastname@example.org
Storing and Processing Data
Svebjørn Auto AS will retain customer data for the duration of the customer relationship.
If a customer relationship discontinues, information related to transactions and contracts will be kept for a further 10 years. When a customer relationship has been inactive for 10 years all personal data will be anonymized or deleted.
Other customer information will be deleted two years after the customer relationship ended.
Data Protection Officer
Svebjørn Auto AS has a Data Protection Officer who is in charge of securing the Company’s compliance with privacy laws, regulations and internal policies. The Data Protection Officer can be contacted by writing an email to email@example.com. The Data Protection officer can be contacted for any complaints regarding our data processing. You can also send an official complaint to The Norwegian Data Protection Authority.